1. Rule of engagement
    1. We understand that you are planning your big day, and there is a certain amount of stress that goes with it. We will endeavor to give you a great experience and a professional product. The golden rule is that life sometimes happens and we must ask you not to be a doos. 
  2. Ordering
    1. The prices on myweddingwebsite.co.za are for quotation purposes only. The final invoice price may differ, depending on add ons or custom work agreed upon. 
    2. The order form on the website is not binding. After the order is agreed, an invoice will be sent and an email confirmation of the order will be required. 
    3. 50% of the quoted price will be required to secure the URL and start the work. If you want to settle in full prior to work commencing you will qualify for a 10% discount on the quoted price. 
    4. The order form on the website is a guide and a conversation, either by telephone/whatsapp call is always recommended for alignment of your vision. After all, we want you to be happy. 
    5. A custom URL will include .co.za domains. If you have a requirement outside of this, please let us know.  
  1. Your website 
    1. The website will be registered and hosted in the name of the Pony for the period of 12 months from the day of registering the URL
    2. The website will be built on WordPress and hosted on domains.co.za. Should this change we will let you know.  
    3. The use of plugins and themes on WordPress is up to our discretion 
    4. Any data that is received through RSVP, registries or song requests will not be stored on our internal systems for longer than 12 months 
    5. After the period of 12 months, the website and its contents will be removed unless you request a copy. 
  1. Service level agreement 
    1. Generally, website designers will enforce a number of edits. This means that you can only go back to them with a limited number of required changes. We have learned better than to come in the way of a bribe and her big day. We’d like to get your website built in three reviews, but we won’t enforce this. Please summarise your changes and don’t nitpick one by one. 
    2. We’ll endeavor to get the website completed in 7 days. This may take longer, based on multiple factors. If you are in a rush, let us know. 
  1. Support 
    1. Support will be provided for the period for the full 12 months that you have the website.
    2. Support can be obtained through email, call or whatsapp. There will be a 24 hour turnaround time for all support queries.
    3. There is a reliance on the web host for certain factors. Should there be any technical issues from their end, we will be in contact.